Management of Coronavirus, COVID-19 at Elleishas Property Services

In response to the Coronavirus (COVID-19) health alert and to ensure the health, safety and well-being of our Subcontractors, Clients and the General Public we have put some guidelines in place.

To ensure that we remain up to date on the developments of this health alert, EPS will continue to monitor recognised medical authorities’ advice and where necessary, review and update our management strategy. 

Strict compliance with these Guidelines will assist in prevention of the spread of the virus and help protect workers, other contractors, clients, employees and the general public from any potential illness associated with contracting the virus.

What you need to know

 People who have returned from a country or region that is at high or moderate risk for COVID-19 should monitor their health closely. If you develop symptoms including a fever and cough you should isolate yourself immediately and urgently seek medical attention. Go to www.health.gov.au/covid19-travellers for the list of at-risk countries.

People who think they may have been in close contact with a confirmed case of coronavirus should also monitor their health and seek urgent medical attention.

 While coronavirus is of concern, it is important to remember that most people displaying symptoms such as fever, cough, sore throat or tiredness are likely suffering with a cold or other respiratory illness – not coronavirus.

Common signs of infection include respiratory systems, fever, cough, shortness of breath and breathing difficulties. In more severe cases, infection can cause pneumonia, severe acute respiratory syndrome, kidney failure and even death.

Who is most at risk of contracting COVID-19?

Currently, according to health authorities, those most at risk are:

- People with compromised immune systems

- Elderly people

- Aboriginal and Torres Strait Islander people

- People with diagnosed chronic medical conditions

- Very young children and babies

- People in group residential settings

- People in detention facilities

- Individuals who have returned from a country or region that is at high or moderate risk for COVID-19. 

• All office staff and cleaners have been advised that if they are exhibiting any illness or showing symptoms of COVID-19 they are to seek medical advice, stay home and take time to heal. They will self-isolate for 14 days as per the Government Guidelines currently in place.

• If any staff have travelled overseas within 14 days or have been in contact with any person that may have tested positive to COVID-19 they are to self-isolate as per the Government Guidelines currently in place.

• All cleaning staff have been issued with Industrial Grade Disinfectant and Heavy-Duty Sanitiser.

• All cleaners have been advised to wear PPE.- gloves, masks and safety glasses.

• All cleaners will wash their hands at the beginning and end of each visit.

• All cleaners will wear the correct PPE. Gloves will be worn to avoid unnecessary touch and masks will be worn if a client is present whilst the service is taking place to prevent the spread of germs etc.

• All surfaces throughout the home being furniture, appliances, kitchen cupboard doors, handles and or handrails will be cleaned using a cleaning agent which includes Heavy Duty Disinfectant and Sanitiser.

• All surfaces including bathrooms, showers and toilets are cleaned using Heavy Duty Disinfectant and Sanitiser.

• All mopping of hard surfaces will be performed using Industrial Grade Disinfectant.

• All cleaners have been asked to keep hand sanitiser with them throughout their working day and to use before and after each service.

• All cleaners will use disposable cleaning cloths that will be bagged and sealed within disposable bags with the gloves and placed in a rubbish bag that will be disposed of at the completion of each service.

• All clients are asked and advised that if they too are exhibiting any illness or showing symptoms of COVID-19 they are to put their services on hold, seek medical advice, and take time to heal. Please know that only on medical clearance will Elleisha’s Property Services re attend the site. All clients should follow Government Guidelines currently in place if this is to occur.

• If you the client or close family members have travelled overseas and returned in the last 14 days or have been in contact with any person that may have tested positive to COVID-19 you are to self- isolate as per the Government Guidelines currently in place and put your services on hold.

• We request, for the health and safety of our employees and other clients, that you reschedule your cleaning appointment if you or a family member is sick, experiencing flu-like symptoms, or again has tested positive for the flu or coronavirus. This will help reduce the spread of any illness to our technicians or between homes.

• We ask that all clients adhere to the social distancing guidelines put in place whilst cleaners are on site in their home. Please allow cleaners space to carry out the service, 1.5 mtrs guideline requirements. Where possible it would be beneficial for the client to not be in the premise whilst the service is taking place.